Privacy Policy

Effective Date: 09/15/2026

This Privacy Policy describes how Creative Consultation NY Inc. ("we", "our", or "us") collects, uses, and protects your personal information through TextMyStocks.com.

1. Information We Collect

We collect:

  • Email address
  • Mobile phone number
  • Payment information (handled securely by a third-party processor)
  • Message history (ticker symbols sent, timestamps, responses)
  • General device/browser information and website usage information
  • Website activity such as pages visited and interactions with links, buttons, and forms
  • Random browser/session identifiers used to distinguish website visits

Our first-party website activity log does not store form-field contents or raw IP addresses. URL query strings are removed from that activity log. When you sign in, recent activity from the same short browser session may be associated with your TextMyStocks account so we can understand how customers use the website.

2. How We Use Your Information

We use your information to:

  • Deliver the SMS-based stock lookup service
  • Manage billing and subscriptions
  • Provide customer support
  • Prevent fraud and misuse
  • Communicate service updates and account notices
  • Understand website usage, troubleshoot problems, and improve the service

We may also use anonymized or aggregate data for analytics and improvement.

3. Analytics and Service Providers

We use service providers that help us operate and understand the website, which may include payment processors, communications providers, hosting providers, and analytics/session-recording providers such as Google Analytics, Microsoft Clarity, and Smartlook. These providers process information according to their own terms and privacy practices and only for the services they provide to us.

4. Data Sharing

We do not sell your personal information.

We may share data with:

  • Payment processors (e.g., Stripe, PayPal)
  • SMS and voice providers (e.g., Telnyx)
  • Hosting, authentication, analytics, and other service providers used to operate TextMyStocks
  • Legal authorities when required

5. Data Security

We take data protection seriously and use:

  • HTTPS encryption
  • Encrypted storage of sensitive data where appropriate
  • Access controls and audits
  • Data minimization for website activity tracking

6. User Rights

You may request to:

  • View or correct your personal information
  • Delete your account
  • Cancel SMS replies or marketing emails

Contact us at support@textmystocks.com to exercise these rights.

7. Data Retention

We retain your data:

  • As long as your account is active or as needed to provide the service
  • As required for billing, fraud prevention, security, or regulatory purposes
  • First-party website activity logs for up to 12 months by default
  • No longer than reasonably necessary for service and legal compliance

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy. Updated versions will be posted at https://textmystocks.com/privacy. Continued use of the Service constitutes acceptance.

10. Contact

Email: support@textmystocks.com
Website: https://textmystocks.com